p128 N6

                                                                                                            Natsvlishvili David 

                                                                                                        Chelyabinsk

                                                                                                              12.05.16

Dear Sir/Madam ,

   I am writing to complain about an watch order I placed through your website www.supergoods.com on 25th November . Unfortunately , I experienced a number of problems with the product , as detailed below.

    I ordered an Casio GVG-1000-1A and , despite the promise that I would receive the item within 10 working days , it did not arrive until 26th December , over 20 days later . to make matters worse , when I eventualy received the watch , it was badly scratched and bumped , also display wasnt worked . Furthermore , the description on your site stated that a leather strap and AC adapter were included . However , this were missing .

I would appreciate it if you could replace the watch , and include a  leather strap and AC adapter , or you just can return 100 procents of price I payed. In addition , I feel I deserve an explanation for the delay . I am sending the the item back to you together wit my invoice .

I look forward to your prompt reply .

Yours faithfully .